Careers
Are you interested in joining the Babanango Game Reserve team? We post new job listings here as they become available. Be sure to check back regularly for new job postings!
Field Guide
The purpose of the field guide is to ensure that an all-encompassing wildlife experience is offered to every Babanango Game Reserve guest with the focus on catering to the specific needs of each individual guest. Assisting with any conservation projects that are being undertaken on the reserve and being an active member of the reserve team
enquire about this positionMore about the Field Guide position
Applications are invited from suitably qualified persons to fill the above vacancy within Babanango Game Reserve. Closing date for applications is 28 JULY 2020.
KEY OUTPUTS
– Ensures the highest quality of game experience for the guests.
– Always shows an exceptional appreciation and sensitivity to the environment.
– Ensures that guest, staff and animal safety is always a priority.
– Communicate with Front of House staff to ensure the best possible experience for guests.
– Conscientious maintenance and care of vehicles and related equipment.
– Carry out administration duties timeously and effectively.
– Undertake a process of continuous education of self and other members of staff.
– Achieve service excellence through Teamwork
– Be an active, contributing member of the guiding team
– Be willing, in certain cases, to put in extra work to ensure the best possible guest experience and to assist the teams
– Ability to promote conservation and environmental protection
– Communicate with Front of House staff to ensure the best possible experience for guests.
– Conscientious maintenance and care of vehicles and related equipment.
– Carry out administration duties timeously and effectively.
– Undertake a process of continuous education of self and other members of staff.
– Achieve service excellence through Teamwork
– Be an active, contributing member of the guiding team
– Be willing, in certain cases, to put in extra work to ensure the best possible guest experience and to assist the teams
– Ability to promote conservation and environmental protection
KEY ATTRIBUTES AND COMPETENCIES
– Passionate about nature, wildlife and conservation
– Ability to self-manage and comfortable to live in remote areas
– Excellent communications and people handling skills
– Accuracy and attention to detail.
– Works well under pressure
– Flexible and adaptable approach to work.
– Ability to use your own initiative.
– Able to work in shifts – may require night shift
– Have situational awareness, be able to act quickly and confidently when needed
– Confidentiality is prioritised
– Previous experience working in a similar setting as Guide in a bush lodge is desirable.
QUALIFICATIONS/EXPERIENCE
– Grade 12 certificate
– 4 x 4 Driving experience
– PDP Licence
– FGASA Level 1 Certificate
– Computer literate
– First Aid Level 1
– Tertiary qualifications are desirable
This position will be based in Babanango Game Reserve and reports to the Head Guide. Management reserves the right to use additional/relevant information as criteria for shortlisting. The advert has minimum requirements listed. Preference will be given to beneficiaries of the Emcakwini Trust, Esibongweni and KwaNgono Trust and community members.
**DO NOT APPLY VIA FACEBOOK** ONLY EMAILED APPLICANTS **
Interested applicants, who meet the above employee specifications, should please apply in writing to: annie@limbani.co.za or recruitment@babanango.co.za Please ensure that you use the position title as your subject
Sales and Marketing Manager
This job requires a person who will effectively research and develop different marketing opportunities and plans for the Babanango Game Reserve. They will also have to implement new sales plans. Effectively managing the marketing department, the sales portfolio and external agencies would be key to the success of this position.
enquire about this positionMore about the Sales and Marketing Manager position
Applications are invited from suitably qualified persons to fill the above vacancy within African Habitat Conservancy. Closing date for applications is 22 May 2020.
KEY OUTPUTS
– Forecast revenue stream of the various lodges through agreed sales plans.
– Identify new markets and business opportunities and increase sales
– Prepare an annual budget to meet marketing and sales financial goals
– Develop field sales action plans and advertising to accomplish marketing and sales goals
– Identify different consumer requirements to properly identify marketing opportunities
– Research and capitalize on different marketing opportunities to improve product marketability and profitability
– Anticipate new opportunities to maintain a relationship with important clients
– Gather, investigate and summarize data and trends to provide accurate information through reports
– Collaborate with other managers and key employees in various departments to achieve important goals
– Effectively manage external agencies in order to meet marketing and sales objectives
– Manage the retail portfolio and work closely with the Hospitality Manager to ensure that each lodge is marketed effectively.
– Reservation policies and procedures drafted and implemented
– Working closely with direct line manager in agreeing to corporate bookings and VIP guest rates.
– Maintain and review the reservations logbook and monitor daily arrivals, late cancellations and no-shows.
– Accomplish marketing and sales human resource goals through normal managerial duties, such as recruiting, training, scheduling, coaching and disciplining employees
– Identify new markets and business opportunities and increase sales
– Prepare an annual budget to meet marketing and sales financial goals
– Develop field sales action plans and advertising to accomplish marketing and sales goals
– Identify different consumer requirements to properly identify marketing opportunities
– Research and capitalize on different marketing opportunities to improve product marketability and profitability
– Anticipate new opportunities to maintain a relationship with important clients
– Gather, investigate and summarize data and trends to provide accurate information through reports
– Collaborate with other managers and key employees in various departments to achieve important goals
– Effectively manage external agencies in order to meet marketing and sales objectives
– Manage the retail portfolio and work closely with the Hospitality Manager to ensure that each lodge is marketed effectively.
– Reservation policies and procedures drafted and implemented
– Working closely with direct line manager in agreeing to corporate bookings and VIP guest rates.
– Maintain and review the reservations logbook and monitor daily arrivals, late cancellations and no-shows.
– Accomplish marketing and sales human resource goals through normal managerial duties, such as recruiting, training, scheduling, coaching and disciplining employees
KEY ATTRIBUTES AND COMPETENCIES
– Experience in a Lodge and or Big 5 environment
– The flexibility to travel nationally to secure sales for the Reserve
– Good interpersonal skills. Have the ability to problem-solve.
– Strong administrative skills and high levels of attention to detail
– The ability to positively influence people and professionally represent the business
– Ability to work under pressure and manage stress
– The ability to sell, negotiate
– Analyse information and make decisions.
– The flexibility to travel nationally to secure sales for the Reserve
– Good interpersonal skills. Have the ability to problem-solve.
– Strong administrative skills and high levels of attention to detail
– The ability to positively influence people and professionally represent the business
– Ability to work under pressure and manage stress
– The ability to sell, negotiate
– Analyse information and make decisions.
QUALIFICATIONS/EXPERIENCE
– Bachelor’s Degree in Business and Marketing or related field
– Extensive experience and knowledge of the tourism industry
– Experience as a sales agent
– Strong administrative skills
– 5-7 years’ experience at a managerial level would be advantageous
– Professional demeanour
– Selling, negotiating and influencing analysis and decision-making, and management skills.
This position will be based at 2 Fraserwood Park: Assagay Hillcrest and report directly to the Chief Operating Officer. Management reserves the right to use additional/relevant information as criteria for shortlisting.
– Extensive experience and knowledge of the tourism industry
– Experience as a sales agent
– Strong administrative skills
– 5-7 years’ experience at a managerial level would be advantageous
– Professional demeanour
– Selling, negotiating and influencing analysis and decision-making, and management skills.
This position will be based at 2 Fraserwood Park: Assagay Hillcrest and report directly to the Chief Operating Officer. Management reserves the right to use additional/relevant information as criteria for shortlisting.
Interested applicants, who meet the above employee specifications, should please apply in writing to: cecilia@limbani.co.za or annie@limbani.co.za or recruitment@babanango.co.za Please ensure that you use the position title as your subject: SALES AND MARKETING MANAGER
HOUSEKEEPING
We are looking for a professional Housekeeper who is able to attend to our facilities with
integrity and attention to detail. The goal is to create a clean and orderly environment for our
guests that will become a critical factor in maintaining and strengthening our reputation.
More about the Housekeeping position
QUALIFICATIONS/EXPERIENCE
- Proven experience as a cleaner or housekeeper is a plus
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented and friendly
- Prioritization and time management skills
- Ability to work under pressure
- Working quickly without compromising quality
ASSISTANT LODGE MANAGER
We are looking for a vibrant, passionate and hardworking Assistant Lodge Manager to join our growing team. The successful candidate needs to be a motivated team player that is keen to get involved and can lead a team that is striving for perfection & excellence. The Assistant Lodge Manager will relieve the Lodge Manager during leave cycle and perform all duties relevant to this position.
enquire about this positionMore about the Assistant Lodge Manager position
QUALIFICATIONS/EXPERIENCE
- Matric
- Minimum 4+ years’ experience in 4/5 star establishments (bush lodges)
- Tertiary Diploma/ Degree – Hotel Management or Lodge Management Diploma/ Degree
- Computer Literate
- Fluent in English (written & spoken)
- Strong organization skills
- Ability to work under pressure
- Drivers License
LODGE MANAGER
We’re looking for a vibrant, passionate and hardworking Lodge Manager to join our growing team.
The successful candidate needs to be a motivated team player that is keen to get involved and is able to lead a team that is striving for perfection and excellence.
enquire about this positionMore about the Lodge Manager position
Position: Lodge Manager
Level: Full time employed
Hours: 45hrs/week
1.1 General Description
4 Star Establishment
A new and upcoming Big 5 Game Reserve is looking for a vibrant, passionate and hardworking Lodge keeper Manager to join their growing team. The successful candidate needs to be a motivated team player that is keen to get involved and is able to lead a team that is striving for perfection & excellence.
1.2 Areas of Responsibility
- Ensure guests satisfaction.
- Management of all staff.
- Day to day management of lodge – ensure standards are kept.
- Oversee all departments
- Dealing with guests’ complaints.
- Assisting Lodge Anchors with hosting if needed.
- Daily meetings to ensure all departments are aware of upcoming events, arrivals, etc.
- Stock control & management there of (signing off weekly orders).
- Employer or management might require other tasks to be done not specified in this description.
- Monthly reports.
- Training.
1.3 Requirements for Work Experience / Skills
- Confidence in dealing with guests everyday.
- Ability to take lead, motivate & work as part of the team.
- Multitasking to successfully handle several assignments together.
- Achieve deadlines.
- Attention to detail.
- Sensitive to cultural issues.
- Excellent social and interpersonal skills.
- Ability to work harmoniously with directors and staff at all levels.
- Ability to be resourceful, creative and to work well under pressure.
- Well presented, outgoing, warm and friendly personality.
1.4 Training / Education Requirements
- Matric.
- Minimum 4+ years’ experience in 4/5 star establishments (bush lodges).
- Tertiary Diploma/ Degree – Hotel Management or Lodge Management Diploma/ Degree.
- Computer Literate.
- Fluent in English (written & spoken).
- Strong organization skills.
- Drivers License.
1.5 Remuneration
- Salary: Please Request (Live-in Position)
- Cycle: 3 weeks on – 1 week off
- Location: North-west Zululand
HEAD CHEF
We’re looking for a vibrant, passionate and innovative Head Chef to join our growing team.
The Head Chef will be expected to up the standards and quality of the already existing kitchen, together with other responsibilities / duties outlined below.
enquire about this positionMore about the Head Chef position
Position: Head Chef Recruit
Level: Full time employed
Hours: 45hrs/week
1.1 General Description
4 Star Establishment
A new and upcoming Big 5 Game Reserve is looking for a vibrant, passionate and innovative Head Chef to join their growing team. The Head Chef will be expected to up the standards and quality of the already existing kitchen together with other responsibilities/duties outlined below.
1.2 Areas of Responsibility
- Run & supervise the entire kitchen operation.
- Management of all stock control, stock rotation, orders & stocktakes.
- Kitchen hygiene standards set & kept.
- Special dietaries are catered for.
- Maintain a distinctive & high quality South African cuisine with season/local ingredients.
- Monitor standards and carry out training as required.
- Menu planning, creating, implementing & creating standardised recipes.
- Maintain food cost, portion control & budgets.
- Control waste management.
1.3 Requirements for Work Experience / Skills
- Confidence in talking to guests to gain feedback.
- Ability to take lead, motivate & work as part of the team.
- Multitasking to successfully handle several assignments together.
- Achieve deadlines.
- Attention to detail & presentation.
- Sensitive to cultural issues.
- Excellent social and interpersonal skills.
- Ability to work harmoniously with management and staff at all levels.
- Ability to be resourceful, creative and to work well under pressure and supervision.
1.4 Training / Education Requirements
- 3/4+ years’ experience in 4/5 star establishments (bush lodges).
- Chef School (or similar qualifications).
- Qualification or experience in training.
- Computer skills.
- Experience in kitchen service and staff management.
1.5 Remuneration
- Salary: Please Request (Live-in Position)
- Cycle: 3 weeks on – 1 week off
- Location: North-west Zululand
Babanango Attractions
3 Beautiful Lodges
Babanango Game Reserve is home to three lodges: Valley Lodge, Zulu Rock Lodge and Matatane Lodge. A further two 4 and 5 star lodges are planned to open in late 2022 and other accommodation options are also being planned.
Wild Game Encounters
With a range of habitats and varied topography, the Reserve offers excellent mammal sightings, including buffalo, giraffe, nyala, zebra & impala. The Reserve is also home to rich reptile and invertebrate life, and more than 280 species of bird.
Heritage Site
Babanango is home to a National Heritage Site. The area is also rich in history - nearby sites include the Isandlwana battlefield, Rorke's Drift, Devil's Pass, the grave of Piet Retief and the site of the Battle of Blood River.